- Right of Withdrawal/Returns:
- Timeframe: Buyers have 14 days from receiving the artwork to notify the seller of their intent to return it.
- Process: Buyers must reply to the order confirmation email or use a specific form to initiate a return, referencing the order number.
- Condition of Artwork: To be eligible for a refund, the artwork must be returned in its original condition, unused, and in its original packaging.
- Shipping Costs: The buyer is responsible for the cost of return shipping.
- Refunds: Approved returns are refunded to the original payment method, minus the original shipping cost.
- Artwork Delivery:
- Signature Required: Delivery requires a signature, confirming receipt.
- Examination upon Receipt: Buyers are responsible for examining the package for damage before opening it and signing.
- Damaged Artwork: If the package shows signs of damage, the buyer have to sign for it as «Received Damaged» and inform the seller immediately.
- Buyer Responsibilities:
- Information Accuracy: Buyers are responsible for providing accurate contact and delivery information.
- Acceptance of Terms: By placing an order, buyers are deemed to have accepted the terms and conditions.
- Artist Responsibilities:
- Legal Compliance: Artist ensure they have the legal right to sell the artwork and that it doesn’t infringe on any copyright or intellectual property rights.
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